Diverting the flow – making a success of outsourcing
Kate is a member of Expert Circles. It's a business network designed to show your expertise, demonstrate that you are special and build solid relationships with business people. (So visitors are always welcome.) This video shows extracts from a live presentation she...
Afraid to take a holiday? Here’s what to do…
Are you afraid to take a holiday? No, I'm not joking. This is a particular problem for small business owners. One actually told me that he never took a holiday himself because, in his words, 'I was worried that I wouldn't have a business by the time I got back'. But...
Moving services online? You may need a (better) process
Thinking about moving services online? Perhaps to save cost? Or time? Or - perish the thought - staffing costs...? Surely that should be easy enough? Well yes - and no. Because a lot depends on the nature of the process you're trying to deal with. As many local...
Delegation: if I’d known you were coming I’d have baked a cake
Picture by kind permission of Jess Fotheringham of Pickacake – Jess makes all her own cakes and decorates them, too! See more at www.pickacake.co.uk and www.facebook.com/jesspickacake/ It's great talking about delegation in theory, but how does it work in practice?...
New Year, new systems?
Systems are wonderful. You can sit down after the Christmas and New Year break, confident that you'll be able to pick up exactly where you left off. With no problems. Or can you? Perhaps that's not your experience. Perhaps - when you get back to your desk - there's a...
Do you still love your business?
Love your business? If it's your own venture - yes, you probably do. Or at least, you probably did. But if the love is fading, what can you do to bring it back? Let's face it, most of us start a new venture with bucketloads of enthusiasm, undiluted by experience....
Time to delegate…
If you keep just one New Year resolution this year, here's the one to stick to: 'You will delegate the work you don't need to do yourself.' In an earlier post you'll find ideas to avoid being a 'busy fool' - by deciding what to do, what to delegate, and what to dump....
The Christmas Process…
Let's face it, if you're looking for the ultimate process then look no further than the North Pole. (Or Greenland. Or Lapland. Mr Claus seems a little cagey about revealing the location of his head office...) Think about it. Billions of presents, all with a need to be...
E-commerce – dream or nightmare?
E-commerce? What a great idea! Just get a website out there, automate everything in sight, then sit back and let the cash roll in... Well, that's the dream. (And that's precisely what it is - a dream!) The nightmare comes when you've done that, and suddenly realise...
Help your virtual assistant to help you….
Our thanks to Tracey Hayes of Purple Haze for a Virtual Assistant's take on how you can help them best: We don’t like making excuses. Seriously. We don’t. But if a client doesn’t trust us to be a competent and efficient Virtual Assistant, we don’t have much choice....
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